BIRTHDAY PARTY FAQ’S
You can Book your party by calling us on 064 603 9021 or emailing us on pinelands@gymwizards.co.za
Party numbers must be confirmed 7 working days days before the day of the party. If you arrive on the day with less numbers you will be charged for the number of people on the booking. If you wish to increase numbers please let us know as soon as possible as, while we always attempt to accommodate, it may not always be possible as we restrict numbers for safety purposes and an enhanced customer experience.
The minimum requirement for a party is 10 children. We can cater for parties of up to 25 people max (parents and children) if required.
Once a party booking has been made and secured, you are welcome to bring in your own cake!
We do not supply birthday cakes at this time.
Yes you are welcome to bring in your own party packs.
Under 4 year old’s visiting the venue will not be allowed in the Gymnasium area to play and must be accompanied by an adult who is older then 21 years old – in the Party Room.
Gym Wizards does provide some décor, but you are most welcome to bring your own. We do not provide catering for parties at this time, so please do bring your own platters!
We do not provide party boxes at this time.
Yes he/she will also pay as part of the party package selected pricing.
Yes we do offer exclusive bookings and private hosting in the gym, please email admin@gymwizards.co.za for more information and pricing options.
At least one of the birthday parents are required to stay at the party. We request one adult per 5 children, so if you have 15 children we expect the total of 3 adults to be present at all times. Most importantly please note that the parent(s) hosting the party are responsible for the well-being of the children attending the party until they have been collected by their own parent(s) / guardian(s). Parents must also be present in the party room when refreshments and the party food is being served.
Only the children [4 years and older] and Gym Wizards teachers may enter the gymnasium. Parents and younger children may not enter. There is however a watching window so that everyone can observe the activities!
You will be assigned a dedicated party host to ensure that all runs smoothly and you the parents have an opportunity to relax and enjoy the party. Parents must be present in the party room when refreshments and the party food is being served- however parents may not enter the gymnasium. Our trained gymnastics instructors will ensure your children are entertained with games, obstacle courses and gymnastics instruction on the specialized equipment.
Parties can be amended or cancelled anytime up to 7 working days before the scheduled event without charge. If you cancel within 7 days, your refund will be subject to a late cancellation charge of 50% of the party total booking cost (If you book within the 7 day period the booking cannot be cancelled / moved without incurring a late cancellation charge of 50% of the booking cost).
If you have an additional question which is not covered above, please feel free to contact us on 021 001 2503 or admin@gymwizards.co.za